Shipping policy


Shipping Policy

Thank you for choosing High Grace! We're committed to ensuring your order reaches you in a timely manner while maintaining the utmost care and quality.

Shipping Times:

  • Orders are typically processed within 1-2 business days after payment verification.
  • Once processed, shipping within the continental United States generally takes between 5 to 8 business days.
  • International shipping times may vary and typically range between 7 to 14 business days.

Order Tracking:

  • Upon shipment, you will receive a confirmation email with tracking information to monitor the status of your delivery. Please make sure shipping address is correct upon ordering as we are not responsible for items not delivered due to incorrect address.
  • Once package is checked into post office we no longer have control nor are responsible for loss or theft. Please see your local USPS office for more information on how to open a missing claims report. 

Shipping Carriers:

  • We partner with trusted carriers such as USPS, UPS, FedEx, and DHL to ensure reliable and efficient delivery of your orders.

Shipping Restrictions:

  • Some international destinations may have restrictions on certain jewelry items due to customs regulations. Please check your local customs policies before placing an order.

Customs and Duties:

  • International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries upon delivery.